This workshop will help you to unpack your business from the eyes of customers to design your digital transformation by understanding how your customers make their decisions, identifying opportunities to differentiate from your competitors across touchpoints (digital, physical and people touchpoints) and leveraging digital technologies to be customer centric and to create more efficient services.
Date: 28 July 2022, Thursday
Time: 2pm to 5pm
Location: IMDA PIXEL Seminar Room (Level 2), 10 Central Exchange Green, Singapore 138649
Seat are limited.
Presenting Partner: Ideactio
Ideactio is a Singapore based Service Design and Innovation consultancy. Driven by deep user research, it has helped Singapore SMEs, startups and the public sector in strategic & transformational projects. It applies principles of user centered design and strategic foresight to make organization digital ready.