Nav is a firm believer in the power of empathy, and this guides him to take the client’s needs as a starting point in any engagement. This creates long-lasting and effective relationships to help navigate growth and innovation together.
He is the founder and principal of Ideactio. He has extensive experience working with Govt sector as well as clients from a diverse range of industries including manufacturing, retail, food, travel, and social sectors.
He also has led successful execution of transformation projects for clients like Singapore Police Force (SPF), Home Team Science and Technology Division (HTX), National Environment Agency (NEA), National Parks Board (NParks), Singapore Tourism Board (STB), Accounting and Regulatory Authority of Singapore (ACRA), TATA Group (multiple companies), DBS Bank, Benjamin Barker, Scanteak, Coopervision, Meyer, PropertyGuru and many more.
He brings together principles of service design and strategic foresight to help people and organizations innovate and transform.