Designing and Managing Customer-Centric Digital Products
Date: 30 November 2021, Tuesday
Time: 9.30am to 10.30am
Location: Virtual Session via Zoom
Exeptional and engaging user experience is critical to a product's success. Hear more from our experienced speakers on how to manage and design a powerful digital product that is customer-centric!
Takeways
-How to build and design a customer-centric digital product
-Tips on managing a digital product
-How to manage digital products in various sectors
-Importance of customer journey mapping
Who Should Join
Tech companies keen to design a new solution, or revamp an existing product
Businesses looking to design or adopt a digital product or solution, and making it user-centric
Anyone looking to understand more about design thinking or product management
REGISTER HERE |
Kimming Yap is the Co-Founder and Managing Director of Creativeans, an interdisciplinary brand and design management consultancy headquartered in Singapore, with offices in Jakarta and Milan. With over 15 years of experience in branding and design strategies, he has transformed brands across a broad range of industries including technology, retail, healthcare, beauty, food and beverage, furniture, industrial, and government.
Kimming’s works are a recipient of multiple design awards, and have been widely published and exhibited at international platforms such as Salone del Mobile, London Design Festival, and Triennale Design Museum. He is also the co-author of branding book ‘Are You Brand Dead?’, and is currently an Executive Committee Member of Design Business Chamber Singapore, a Council Member of Singapore Manufacturing Federation and Chairman of Lifestyle Industry Group, an Enterprise Singapore Management Consultant, and a Distinguished Professor at Shanghai Academy of Fine Arts.
Committed to creating social and industry change, Kimming finds joy in imparting his knowledge to others to make the world a more creative place.
At DBCS, Kimming has facilitated a Customer Journey Mapping Design Thinking workshop for Singapore Business Federation (SBF) in Jan 2019. Here's more details of the workshop -> https://dbcsingapore.org/dbcs-customised-workshop-for-sbf-members/
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