Embracing the Future of Hotel Experiences


Date: 12 October 2021, Tuesday

Time: 3:00pm to 4:30pm

Location: Virtual Session via Zoom


What is this about?

The key objective of this webinar would be to equip hotels with tools to realise safe and smart hotel experiences in the post-pandemic world, with the focus on:

  • How to leverage technology and innovation to create and capture new value post-pandemic?
  • Smart technology solutions for greater productivity gains and personalized experiences
  • Harnessing the power of digital technology now to prepare for the future


Who should attend:

  • Calling to those in the hotel industry




Event Schedule

  • 3:00 – 3:10pm: Opening Remarks - Speaker: Eric Teo, Deputy Director, IMDA 


  • 3:10PM - 3:25PM: Innovation Showcase by Vouch - Speaker: May Ong, Regional Sales Lead, Vouch
    • Contactless check-in and check-out solution
    • Digital Concierge  


  • 3:25pm – 3.40pm: Innovation Showcase by Viatick - Speaker: Louis Lee, Head of Accounts & Engagement, Viatick
    • Safe Events


  • 3:40PM - 3:55PM: Leveraging Data & 5G for Hotels - Speaker: Hui Peng Keh, Assistant Director, IMDA
    • Data and how we can make technology work harder for us
    • Leveraging 5G


  • 3:55PM - 4:05PM: Leveraging on Design Thinking to Kickstart Innovation - Speaker: Bill Bannear, Managing Director, Thinkplace
    • How to get started on digitalisation quickly
    • A sneak peak into the Big Reset Workshop


  • 4:05PM - 4:15PM: Leveraging on Tcube to accelerate Hotel Transformation - Speaker: Jiali Wong, Assistant
    Director, STB

    • How has Tcube helped to solve hotel industry's perennial
    • How can interested companies leverage on Tcube's
      Learn-Test-Build initiatives


  • 4:15PM – 4:25pm: Open Q&A for other speakers


  • 4:25pm – 4.30pm: Closing and Zoom poll - Speaker: Billy Teo, Senior Manager, IMDA
    • Sharing on upcoming Big Reset workshop
  • 03:00 pm - 04:30 pm
    A Rebound and Recover Series: Embracing the Future of Hotel Experiences

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